Frequently Asked Questions
Where are you based?
We are based on the beautiful Gold Coast and work mainly between Brisbane and Byron Bay, but we can travel worldwide and love a destination wedding!
Is there a minimum spend?
Gold Coast, Byron Bay & Brisbane weddings - $5’000 + gst
Australia and international destination weddings - $10’000 + gst AUD
Do you do Events as well as Weddings?
Yes, we love creating beautiful floral arrangements for corporate events and life celebrations such as baby showers, birthdays, engagement and hens parties etc.
How do we book our wedding? What’s the process?
Go to the contact page and fill in an enquiry form, from there we will let you know if the date is available and send you our price guide along with a wedding details form to fill out. Give us as much detail as you can with your style and vision for your special day along with your wish list, from this we can put together a personalised quote tailored to you.
Once you are happy with your quote, we will send through a non-refundable 30% deposit invoice and an online booking form + terms and conditions contract. Once paid and signed your date is locked in.
After I lock in my date with the deposit can I change the style or remove items closer to the date?
The quote can be edited, and colours/style can be altered if your vision changes along the planning process. Once the deposit is paid and the booking form signed, a reduction clause is set in place and the total of the quote cannot be decreased by more than 10% with changes or item eliminations. No changes can be made after 4 weeks out from the event date as this is when we order your beautiful flowers.
What happens after paying our deposit?
Throughout the entire time, we are an email or phone call away if you have any questions or stresses in the lead up, please get in touch. To finalise your florals we will get in touch 5-7 weeks out from the wedding date to set up a meeting (via zoom or in person on meeting days of Mon - Wed) and then make sure your inspiration/brief hasn’t changed, or if so, alter your designs and quote if required, then from there we will send you the remainder to pay invoice which is due 4 weeks out along with a form for you to fill out with timing and contact details etc.
What is the best form of communication?
Email is the best form of communication as this is the best way to keep track of all changes.
What are the additional charges?
At the bottom of your quote you will find an additional charges section. These include staffing cost for flower market pick up, conditioning and preparation of florals, day before the wedding creating of all pre-made floral elements, day of wedding packing of vans, travel to and from venue, installation and setup of all florals (including larger installations which are all made on site), transferring of ceremony florals (if required) late night or early morning pack down as well as the post wedding clean-up back at the warehouse including green waste/ cardboard/ rubbish disposal at the tip
Included within the floral price is all vases and structure hire, communication, any quote revisions, a face to face or zoom meeting and all planning hours.
Do I get to choose the flowers you use?
We always endeavour to use specific florals and exact colours as per outlined in the quotation, although all flowers/ foliage is subject to seasonal quality and availability, often based on weather and other unforeseen impacts to the supply. We cannot always guarantee specific flowers and instead always recommend seasonal best as we will select what is the most beautiful and lushest at that time of year to go with the style & colour palette.
Where do the Bridal bouquets and Buttonholes get delivered?
Subject to the Grooms accommodation location distance to the wedding venue, usually the Groom, Groomsmen & Mother/ Father of the Groom etc. buttonholes will be waiting at the ceremony location for their arrival.
Alternatively, they can be delivered with the Bridal Bouquets the morning of the wedding to where the Bridal party is getting ready for a family member to collect or transfer.
Can the Ceremony florals be repurposed?
Yes, most of the time the ceremony elements can be moved to the reception space to get the most out of the flowers and budget. When repurposing ceremony florals we can only transfer them as they are, we cannot dismantle and rearrange the florals.
If repurposing your florals is important to you just let us know and we can advise what structures are best for your chosen venue.
What happens to the flowers after the event?
Due to all venue requirements, when we return at the end of the night or next morning we are obligated to remove all floral/foliage from onsite so please take any fresh floral elements you wish to keep with you on the night (this does not include any vases, dried, artificial, preserved elements or textural grasses as these are hired – if these items are taken and unable to be returned then an invoice for the cost will be sent). Anything fresh that is remaining we will bunch and leave there for you to collect the next morning. Due to heat, wind, other weather conditions and being moved around the venue spaces etc., sometimes the flowers aren’t very fresh by the end of the night so in this case we will only bunch what is still in good enough condition.
What happens if we have to postpone our wedding?
Bookings can be postponed to a later date, subject to our availability, a minimum of 4 weeks’ notice is required. In this case all moneys paid will be transferred over as a credit to the new date postponement and yearly wholesale floral inflation costs may be applicable. Any bookings postponed must fall within 12 months of original wedding date booked.